14. February 2020

Problem Solved: TeraVolt Enables More US Content in TV Media Libraries

Hamburg, February 24th, 2020 – In the future, TV broadcasters will find it much easier to integrate US films and series into their HbbTV media libraries ("Hybrid Broadcasting Broadband TV"). This means on SmartTV devices with HbbTV, which have both digital television and the Internet.

The integration of US content into these media libraries has so far often failed because of the required DRM protection ("Digital Rights Management") for this content, a digital copy protection system with which content from overseas in particular is encrypted. The broadcasters were therefore faced with a dilemma: either they invest in a service provider who would design an HbbTV app tailored to DRM for them, or they do without this specially protected content.

This problem is now a thing of the past. TeraVolt GmbH, an agency for digital TV products, has succeeded in harmonizing DRM-protected content and HbbTV media libraries and playing them out on suitable SmartTVs. HbbTV provides the technical basis for this and allows the combination of DRM-protected content in a freely available HbbTV offer to be implemented in the German SmartTV landscape. Currently, this solution is being used by the family channel Super RTL, for which TeraVolt has built and continuously supports its own HbbTV media library. The concept can be transferred to any other media library and is therefore also interesting for other TV stations for which TeraVolt was able to solve a problem that had existed for years.

Oliver Koch, managing director and co-founder of TeraVolt, is correspondingly proud of the work that has been done: "It took a lot of effort and brainpower to make this DRM standard usable, which opens up completely new possibilities for our customers. In addition, there are hardly any other competitors offering such a solution, but there is all the more demand in the market. Our DRM solution can therefore develop into a real USP."

The bottom line is that TeraVolt is killing three birds with one stone with its new HbbTV solution: rights holders, for example, of US series, are gaining in reach as their content is distributed even more widely. The licensees, i.e., TV stations such as Super RTL, can in turn implement more content in their own HbbTV media libraries and play it out directly to their viewers. And the viewers themselves are provided with a more diverse range of offers from which they can choose.

22. October 2019

Two TeraVolt projects nominated for HbbTV Awards 2019

We are happy to announce that, for the third year in a row, TeraVolt has been shortlisted for the HbbTV Awards. We are particularly proud of the fact that this year, two of our projects have been nominated.

In the category “Best Use of HbbTV for Enhanced TV Services,“ our project “Can you survive moon“, created for ProSiebenSat.1 Digital, was nominated.

The “Handball World Cup live streaming,“ which we developed for Leo Vegas and SevenOneMedia, is on the shortlist in the “Best Use of HbbTV for Advertising and Promotion“ category.

17. October 2019

TV Platforms in Germany – how is TV watched in the living room?

In order to provide our customers with the best possible advice, we have combined the available sources on the technical range of the various devices in a market model that has been intensively reviewed and commented on by an expert panel.

Read more

13. September 2019

Revolution “Datatainment”​: with HbbTV and TV Apps to the Next Level of Sports Broadcasting

Tobias Fröhlich, Managing Director of TeraVolt, explains why "Datatainment" is the future of sports broadcasting on linear television and why broadcasters and platforms should keep an eye on this new type of television.

Just as dinosaurs ruled our planet millions of years ago, linear television has dominated the world of moving images for decades. However, a new species has long challenged its supremacy: digital streaming platforms, which offer their viewers content on demand at any time of day and personalized viewing recommendations. So, is linear television moribund, and will it die out like dinosaurs once did?

One thing is certain: the more people digitize, the less patience they have to wait for relevant content or actively search for it. At the same time, the amount of information, affirmations, and stimuli increases. Linear television must therefore continue to evolve in order to remain attractive to the digital generation. An important step in this direction is "Hybrid Broadcast Broadband TV" (HbbTV), i.e., the mixing of linear television and online content. Examples include the BBC, France Télévision and ZDF.

But in times when almost every user leaves a digital footprint, this is no longer enough. Instead, content needs to be personalized and tailored to the audience. So that they can get exactly the sort of content they want, based on their data and viewing habits: "Datatainment" instead of entertainment.

This is exactly what TeraVolt wants to achieve. From our point of view, sports events are predestined for this new kind of TV entertainment. Whether the World Cup, Olympic Games, or Super Bowl – sport is a spectacle. Such sporting events spark enthusiasm. But they often also lead to over-stimulation. So much happens simultaneously, and just one millisecond can be decisive. The number of live broadcasts of sporting events is a real overload. Almost everything can be watched live on various platforms. For each sport there, is a stream, a TV format, or a live ticker. Some viewers can be overwhelmed by this. They need orientation, filtering according to personal relevance, and guidance: They want to follow their favorite athletes in their preferred sport and at best get additional information and statistics – and all that at best without being active themselves. In case of doubt, a video alert can be used to draw attention to a decisive scene, and a personal highlight ticker can then be used to quickly capture what has happened so far.

This is precisely the idea we are pursuing. We are currently developing a TV app that will offer TV viewers the "datatainment" described above at the 2020 Olympic Games in Tokyo. It will be available for HbbTV, Metrological, and AndroidTV, as well as for mobile clients. The nationality of the viewer or his or her preferences for sports will then have a decisive influence on which program recommendations he or she receives and on which athletes the focus lies.

A cycling fan from Sweden, for example, doesn't just see a cycling race. Instead, the focus is on the Swedish cyclist Jenny Rissveds. A fold-out live ticker provides precise details about the course of the race to date. And if another competition of relevance to him starts at the same time, not only a reminder draws his attention to it, but the viewer can also switch on a second livestream via a picture-in-picture function. For instance, another Swede is fighting for silver in a clay pigeon shooting. The viewer switches to the decision and can very quickly see the two to three most important attempts of the opponents so far to understand what must be achieved now. Cycling always remains in view.

The spectator can get into the sport so much deeper than it has been possible so far. The TV screen transforms into a kind of XXL smartphone. All data, statistics, and intermediate results in other competitions also be called up on the live screen. The information the user up until now used to access on the smartphone as a second screen can then be seen bundled on one and the same screen. All the disadvantages that make linear television inflexible and obsolete for the viewer can thus be eliminated.

This creates a win-win situation. The viewer gets the content that interests him, including highlights, statistics, and personalized program suggestions, and the channel can thus keep its viewers happy and loyal. In order to harness this effect, large broadcasters and platforms must drive the development of linear television away from pure entertainment towards "Datatainment".

The dinosaur among the audiovisual media can very well escape the natural selection of the market and, therewith, its extinction. It only has to adapt continuously to changing conditions. To conclude with a quote from the British naturalist Charles Darwin: "Natural selection ensures that the strongest or the best able to adapt always survive."

We can help the established players to make the necessary adjustments.

13. August 2019

Visual Customer Center: 5 Things Digital TV Platforms Should Consider

U.S. streaming services like Netflix and Amazon Prime, with their ever-growing range of on-demand services, are permanently changing the way users watch television. Declining viewer numbers, especially among younger target groups, are putting pressure on linear television. To keep up with strong competition from overseas, European platforms must also up their game in terms of usability and flexibility. For example, an important component of user-centric usability is that users can easily manage their own subscriptions. This is certainly no secret, but still, many TV platforms lag behind in this regard. One solution that is helping TV platforms catch up in terms of usability is the Visual Customer Center: An app that allows users to book, manage, and cancel channel packages directly on the set-top box. There are five important factors that platforms should consider when creating a visual customer center.

1. Direct availability

First and foremost, a key requirement for a smooth user experience is a quick response from the product. Therefore, the content offered by a Visual Customer Center should be directly postable on the set-top box. Avoid users having to wait a long time for content. As a rule, a new purchase should be possible without delay, but with a maximum waiting time of 30 seconds.

2. Optimal navigation

The major streaming services have raised the bar in terms of usability, and the TV is no longer the only device for watching movies and series. As more and more people use laptops and tablets, users have become accustomed to the easy and intuitive way of navigating on these mobile devices. It is therefore all the more important that platforms adapt to this new user behavior and enable users to reach their destination easily and with just a few clicks using the remote control.

3. All information is up-to-date and in one place

Intransparent, confusing, or even missing information stifles good user flow from the start. That's why it's important that the Visual Customer Center consolidates all information about prices and terms of use, such as cancellation periods, in a single, easy-to-find location. It is equally important that booking information is always up-to-date and that the movies and series most relevant to each user are shown with appealing preview images.

4. Flexible booking options

Good customer service is important, especially for users who have encountered a problem that they cannot solve themselves with the help of a Q&A on the web. However, users naturally prefer to spend their time in front of the TV rather than on the phone with a help desk operator. A good Visual Customer Center should therefore offer users the option of managing the packages they have selected themselves and booking them directly online on the box rather than in writing or by phone.

5. Smooth interaction of back-end components

A visual customer center for TV platforms is often based on highly complex technical infrastructure. In order for a user to be recognized in the app by entering his PIN and having it assigned to his account, the platform's booking systems must be connected to the app. This happens in the background, through the interaction of backend systems and APIs. This interaction tightly connects the Visual Customer Center to the output of various technical components, often developed and operated by multiple parties. Ensure that the various backend components are live and working together smoothly. This way, the user is not prevented from buying due to technical conflicts.

Unitymedia: The Best example of a successful Visual Customer Center

Visual Customer Centers should have become standard long ago, but they have not. To compete successfully with OTT offerings, platforms need to adapt to changing user behavior in television. A well-functioning Visual Customer Center is essential and promises higher average revenues per customer. For Unitymedia, we have developed a solution that acts as a hub, bringing together all the components and ensuring they function properly. This means that the app is responsible for absorbing the complexity of the systems involved in such a way that it provides the user with the high level of usability and ease of use that makes the TV experience much more attractive. We are pleased that we were able to successfully support our partner Unitymedia in this way.

Privacy Overview

DE: Diese Website verwendet Cookies, damit wir Ihnen die bestmögliche Benutzererfahrung bieten können. Cookie-Informationen werden in Ihrem Browser gespeichert und dienen dazu, Sie wiederzuerkennen, wenn Sie auf unsere Website zurückkehren, und unserem Team zu helfen, zu verstehen, welche Bereiche der Website Sie am interessantesten und nützlichsten finden.

ENG: This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.